Have you attended a customer appreciation event that seemed more like a sales pitch for a new product or service than a genuine way to thank the customers? Or maybe, after you’ve hosted an event, you realized you missed an opportunity to connect with your clients?

In Issue 66, hear the proactive signs of a fantastic customer appreciation event hosted by Design Inspirations owner Kathleen Kirby.

Over the past week, my Facebook Memories have featured significant moments. July is one month that holds heartbreaking trials, as well as heartwarming triumphs.

When I received my cancer diagnosis in 2016, I set a goal to attend NSA Influence 2017, the premier event for speakers. The four-day conference would be my celebration for making it halfway through the unexpected journey. The doctors and surgeon warned me I probably wouldn’t make it because I would be hospitalized from the treatment’s severity.